These Terms & Conditions govern your use of the phwi platform and all services offered through phwi.net. Please read them carefully before registering or placing any wagers. By using phwi, you agree to be bound by these terms.
A plain-language summary of the most important points. The full legal text follows below.
phwi is strictly for players aged 21 years and above, in compliance with Philippine gaming regulations. Registration by minors is prohibited. phwi reserves the right to request government-issued ID verification at any time and to close accounts found to be in violation of this requirement.
phwi operates under applicable Philippine gaming regulations. These Terms & Conditions are governed by the laws of the Republic of the Philippines. Players are responsible for ensuring that online gaming is permitted in their jurisdiction before registering and playing.
All bonuses and promotional offers are subject to wagering requirements and specific terms. Bonus funds must be wagered a specified number of times before withdrawal is permitted. phwi reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
Each player may hold only one phwi account. You are solely responsible for maintaining the confidentiality of your login credentials. phwi will never ask for your password via email or chat. Any activity conducted through your account is your responsibility.
Fraudulent activity, collusion, use of automated software (bots), money laundering, and any form of cheating are strictly prohibited. phwi employs advanced fraud detection systems and will immediately suspend accounts found engaging in prohibited conduct, with all funds subject to forfeiture.
phwi is committed to responsible gaming. Players can set deposit limits, loss limits, session time controls, and request self-exclusion at any time. If you feel your gaming is becoming a problem, please visit our Responsible Gaming page immediately.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and phwi ("phwi," "we," "us," "our"), the operator of the online gaming platform accessible at phwi.net ("Platform"). By accessing, registering on, or using any part of the phwi Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must immediately cease using the phwi Platform and close your account if one has been created. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms apply to all services offered through phwi, including but not limited to live casino games, slot games, bingo, sports betting, promotional offers, and any other gaming or entertainment services made available on the Platform now or in the future.
To register and use the phwi Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:
phwi reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued identification card (such as a Philippine National ID, passport, driver's license, SSS ID, or UMID card), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.
Age Verification: phwi takes the 21+ age requirement seriously. Any account found to have been registered by a person under 21 years of age will be immediately closed, all winnings will be forfeited, and any deposited funds will be returned to the original payment source after applicable verification procedures.
To access the full range of phwi services, you must create a registered account on the Platform. The following rules apply to all phwi accounts:
Each player is permitted to hold only one active phwi account. The creation of multiple accounts by a single individual ("duplicate accounts") is strictly prohibited. If duplicate accounts are detected, phwi reserves the right to close all associated accounts, void any pending bets or bonuses, and withhold any winnings derived from duplicate account activity.
You must provide accurate, complete, and truthful information during the registration process, including your full legal name, date of birth, residential address, email address, and contact number. You are obligated to keep this information current and to notify phwi promptly of any changes by contacting our support team.
You are solely responsible for maintaining the confidentiality of your phwi account credentials, including your username and password. You must not share your login details with any third party. phwi will never request your password through any communication channel. Any activity conducted through your account — whether authorized by you or not — is your responsibility unless you have notified phwi of unauthorized access in a timely manner.
phwi is required to conduct identity verification procedures in compliance with applicable anti-money laundering (AML) regulations and responsible gaming obligations. You agree to cooperate fully with phwi's KYC process, which may include submission of identity documents, proof of address, and source of funds documentation. Withdrawal requests may be held pending satisfactory completion of KYC verification.
phwi accepts deposits in Philippine Peso (PHP / ₱) through approved payment methods including GCash, PayMaya, BPI, BDO, Metrobank, and other methods as made available on the Platform from time to time. All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
Minimum and maximum deposit limits apply and are displayed at the time of transaction. phwi does not charge fees on standard deposits, though your payment provider may apply their own transaction charges.
Withdrawal requests are processed to the same payment method used for the original deposit, where technically possible. phwi aims to process approved withdrawal requests within the following timeframes:
phwi reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawal requests may be delayed or declined if KYC documentation is incomplete, if there is a reasonable suspicion of fraudulent activity, or if the account has an active bonus with outstanding wagering requirements.
All transactions on the phwi Platform are conducted in Philippine Peso (PHP). phwi is not responsible for any currency conversion fees or exchange rate differences applied by your bank or payment provider.
Anti-Money Laundering: phwi is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored. phwi reserves the right to report suspicious transactions to the appropriate Philippine authorities in accordance with applicable law.
phwi offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any promotion-specific terms communicated at the time of the offer:
Bonus Abuse: Any attempt to exploit phwi's bonus system through fraudulent means will result in immediate account suspension, forfeiture of all bonus funds and associated winnings, and may result in permanent exclusion from the Platform.
All games available on the phwi Platform are governed by individual game rules which are accessible within each game interface. By participating in any game, you confirm that you have read and understood the applicable rules.
All phwi slot games and non-live casino games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our RNG systems are regularly tested and certified by independent third-party auditors.
Live casino games are conducted by professional human dealers in real time. The results of live games are determined by physical game elements (cards, roulette wheels, dice) and are not subject to RNG manipulation. In the event of a technical disconnection during a live game, phwi's system will record the last confirmed game state and resolve the round accordingly.
In the event of a game malfunction, software error, or technical fault that affects the outcome of a game, phwi reserves the right to void the affected round and return all wagers placed during that round to the players' accounts. phwi's decision in such matters is final. No compensation beyond the return of the original wager will be provided.
Minimum and maximum bet limits apply to all games on the phwi Platform. These limits are displayed within each game interface. phwi reserves the right to adjust bet limits at any time without prior notice.
The following conduct is strictly prohibited on the phwi Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to the appropriate Philippine authorities:
phwi is deeply committed to promoting responsible gaming practices among all Filipino players. We recognize that while gaming is a form of entertainment for the vast majority of our players, a small number of individuals may develop problematic gaming behaviors. phwi provides the following responsible gaming tools to all registered players:
To activate any of these tools, please contact phwi's support team through the live chat function or by emailing [email protected]. For more information on responsible gaming resources available in the Philippines, please visit our dedicated Responsible Gaming page.
🔞 Remember: phwi is strictly for players aged 21 and above. Gaming should be fun and within your means. If you feel that your gaming is no longer enjoyable or is causing financial or personal distress, please use our self-exclusion tools or seek professional support immediately.
All content on the phwi Platform, including but not limited to the phwi brand name, logo, trademarks, game graphics, software, text, images, audio, video, and user interface design, is the exclusive property of phwi or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the phwi Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of phwi.
phwi collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering on the phwi Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
phwi implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and phwi cannot guarantee absolute data security.
To the maximum extent permitted by applicable Philippine law, phwi's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your phwi account in the thirty (30) days immediately preceding the event giving rise to the claim.
phwi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of or inability to use the Platform, even if phwi has been advised of the possibility of such damages.
phwi does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.
phwi reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure for cause, phwi reserves the right to withhold any balance pending investigation. Where an account is closed without cause by phwi, any verified real-money balance (excluding bonus funds) will be returned to the player via their registered payment method.
You may close your phwi account at any time by contacting our support team. Account closure requests will be processed within 5 business days. Any outstanding wagering requirements on active bonuses will be forfeited upon voluntary account closure.
phwi reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, phwi will notify registered players via email to the address on file and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision will always be displayed at the top of this page. Your continued use of the phwi Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the phwi Platform, you agree to first attempt to resolve the dispute informally by contacting phwi's customer support team. phwi will make reasonable efforts to resolve disputes within 30 calendar days of receiving a formal written complaint.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the phwi Platform, please contact our support team through any of the following channels:
phwi's support team is staffed by Filipino gaming specialists available around the clock, every day of the year — including Philippine public holidays. We aim to respond to all email inquiries within 24 hours.
Serving players across the Philippines — from Metro Manila, Cebu City, Davao, Quezon City, Makati, Pasig, Taguig, and every corner of the archipelago. phwi is here for every Filipino player, 24/7.
Now that you know the rules, it's time to enjoy the game. Join over 2 million Filipino players already having fun at phwi — live casino, slots, bingo, and more.
🔞 21+ only. Please gamble responsibly. Full Terms & Conditions apply.